Privacy policy

At Nowthen Plumbing, located at 12833 Industrial Park Blvd, Plymouth, Minnesota, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or services.

Information We Collect

We may collect the following types of information:

Contact details (such as your name, phone number, email, and address)
Service-related details (information you provide when requesting plumbing services)
Billing and payment information
Information collected automatically through our website, such as IP address, browser type, and browsing behavior
Information is collected directly from you when you fill out forms, call us, or communicate with us, as well as automatically through cookies and similar technologies.
How We Use Your Information

Your information may be used to:

Provide plumbing services and respond to service requests
Process billing and payments
Improve our website and services
Communicate with you about promotions, updates, or services
Run advertising campaigns, including Google Ads and Facebook Ads
Show you relevant ads through retargeting based on your interactions with our website
SMS Verbal opt-in:

Nowthen Plumbing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties. Privacy Policy (this page) & Terms & Conditions.
SMS Website/Online opt-in:

By submitting this form and signing up for texts, you consent to receive text messages from Nowthen Plumbing at the number provided, including messages sent by autodialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties. Privacy Policy (this page) & Terms & Conditions.
Cookies and Online Advertising

Our website uses cookies and tracking technologies from third parties such as Google and Facebook to help us deliver relevant advertisements.

This includes:

Google Ads and Google Analytics and Meta Ads for marketing our services
Retargeting, which allows us to show ads to visitors who have previously interacted with our website
You can control or disable cookies through your browser settings. You may also opt out of personalized ads by visiting:

Google Ads Settings: https://adssettings.google.com/
Facebook Ad Preferences: https://www.facebook.com/ads/preferences/
Sharing of Information

We do not sell or rent your personal information. We may share limited information with trusted third parties who help us operate our business (such as payment processors, advertising platforms, or IT providers). We may also share information if required by law.

Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. While no method of storage or transmission is 100% secure, we maintain safeguards to help protect your personal data.

Your Rights

You may request access to the personal information we hold about you or request corrections if any details are inaccurate. To do so, please contact us using the information below.

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated date at the bottom of the page.

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

Nowthen Plumbing
12833 Industrial Park Blvd
Plymouth, MN
Email: [email protected]
Phone: 763-400-3000

Last Updated: Dec 1, 2025